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| INTRODUCTION | ||||
The Programme of activities for 2012/2013 takes account of the decisions of the 8th Ordinary Session of the Plenipotentiary Conference and the 31st Ordinary Session of the Administrative Council of the Pan African Postal Union. From these decisions, the following broad objectives were arrived at, in line with the Vision, Mission and strategic objectives of the Union: |
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 Development of appropriate marketing strategies for postal products |
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| Quality of service improvement |
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| Use of ICTs to improve the range and quality of postal products and services |
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| Capacity building |
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| Promoting the growth of SMEs through the 3 dimensional postal network |
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| Postal security and revenue protection |
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| Postal reform and regulation |
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| Strategies for sustainable postal development |
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 PAPU Programme of action for the Financial Year 2012/2013 |
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